FAQs

Frequently Asked Questions

We get our inventory through the brand’s official outlet store. Due to the volume of our orders, there are times such as the plastic wrapping of the bag and sometimes the price tag are left behind due to the packing and shipping process of hundreds of products every month. Rest assured, the products are brand new, authentic and are fresh from the stores. We also offer 2 days exchange upon delivery. 🙂

For more information regarding exchange please click here.

The answer is YES! Our products are purchased directly from the brands official store and are brand new! They are 100% authentic and original.

We accept different payment methods!

1.) Credit card secured payments via Paypal

2.) Account Wallet Fund (If Available)

3.) Dragonpay payment

Dragonpay allows you to pay through the following:
*Major Banks – online and over the counter (bank deposit)
*Cebuana Lhuillier
*M Lhuillier
*Bayad Center
*SM
*Robinsons
*LBC
*EC Pay
AND MORE…

You may check our return policy here.

For website purchases:

We ship directly to your doorstep. Standard shipping rate applies.

Metro Manila: ₱250

Outside Metro Manila: ₱450

Free shipping for orders ₱10,000 and above

For Resellers:

We can ship directly to your client’s doorstep with your company details in the invoice (upon request).

We hate it when our clients are shocked with additional fees on top of what they paid for. Shopping with us is easy! Everything is INCLUDED! No more additional fees! Pay for the amount you agreed to and wait for your order to arrive!

BUT WAIT! There’s more! All purchase gives you 2% Cashback which you can use for your next order! How awesome is that!

Since we store our inventory locally, orders typically ships within 2 business days of receiving the payment during non-peak times or seasons. For the shipping time, please check the below informations:

1.) Metro Manila (1-2 days)

2.) Provinces (3-4 days)

Oh no! Hopefully this doesn’t happen but if it does, although our shipping carriers work independently from Shopinus to deliver your package, we’ll figure this out together!

In such situations, please contact us via email at shopinus.ph.sales@gmail.com so we can coordinate with the courier and fix the situation.

Fast Shipping Nationwide

Metro manila: 1-2 working days
Provincial: 3-4 working days

Easy 2 days exchange policy

Be protected if order arrived damaged upon delivery

Multiple Payment Options

Pay over the counter/offline via Dragonpay

100% Secure Checkout

Pay Credit Card via PayPal (MasterCard / Visa / Amex)

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